Staff Ops Academy
Admin Console Fundamentals
Sign-in, MFA, tabs, traffic lights, notes discipline, and when to stop and escalate.
Beginner4.0 hours2 sections · 4 lessonsCertificate
Created by Pukena Ops Faculty · Console Standards
Free
Free enrollment
- This includes
- Self-paced lessons
- Weekly live staff clinics
- Certificate
What you'll learn
- Sign in and complete MFA safely
- Navigate tabs without guessing
- Apply traffic-light rules
- Escalate founder-only actions
About this course
Shared Day-1 console training for every operator. Learn green / yellow / red tab discipline, search habits, screenshot escalations, and the golden rule on refunds, deletes, and money tabs.
Course content
2 sections · 4 lessons · 45m total
- Sign-in and MFAPreview9m
- Safe console habits12m
- Green, yellow, red tabs12m
- Escalation golden rule12m
Who this is for
Anyone with Admin Console access.
Requirements
- ·Orientation recommended first
Instructor
PO
Pukena Ops Faculty
Console Standards