Staff Ops Academy
Concierge Operations Officer
Placement operations plus managed payroll administration under the Concierge Lead.
Intermediate10.0 hours2 sections · 4 lessonsCertificate
Created by Pukena Ops Faculty · Concierge Standards
Free
Free enrollment
- This includes
- Self-paced lessons
- Weekly live clinics
- Certificate
What you'll learn
- Execute placement workflows under the Lead
- Draft managed payroll artefacts correctly
- Keep Admin notes accurate
- Escalate money and red-tab actions
About this course
For Concierge Operations Officers who own placement execution and managed services / payroll drafts in the Admin Console. Follows the Ops Officer SOP traffic lights and reporting line to the Concierge Lead.
Course content
2 sections · 4 lessons · 44m total
- Welcome: Concierge Operations OfficerPreview8m
- Placement execution under the Lead12m
- Payroll drafts without inventing numbers12m
- Admin notes discipline12m
Who this is for
Concierge Operations Officers.
Requirements
- ·Orientation + Admin Console first
Instructor
PO
Pukena Ops Faculty
Concierge Standards