Employer Programs Academy Employer Mastery Bundle All five employer masterclasses: household management, safe hiring, verification, SME people management, and interviewing.
8 weeks 20 sections · 40 lessons Created by Pukena Academy Faculty · Employer Standards Lead
8 weeks · Up to 3 installments
Coupons: LAUNCH20, SCHOLARSHIP
This includes What you'll learn Define roles and hire domestic or office staff with structured interviews Apply verification and risk checks before and after hire Install household and SME onboarding SOPs that reduce conflict Manage attendance, feedback, and exits without drama Know when to use Concierge, Verify, or Corporate services About this program The Employer Mastery Bundle packages Pukena's demand-side Academy lane for households and SMEs.
You get self-paced masterclasses plus weekly live Zoom clinics covering how to hire domestic staff safely, interview without HR training, verify candidates, manage household staff systems, and run people management as a small-business owner.
Natural next steps after certification: Concierge placement, Pukena Verify, payroll coordination, or a private team workshop.
Course content 20 sections · 40 lessons · 7h 45m total
Household Staff Management for HNW Families Designing the household team Roles, scorecards, and who reports to whom 2 lessons · 22m Welcome: systems beat hoping for good staff Preview 10m Role scorecards for driver, nanny, housekeeper, chef 12m Household Staff Management for HNW Families Onboarding and house rules Week-one systems staff can actually follow 2 lessons · 24m Week-one onboarding for household staff 12m House rules staff can follow 12m Household Staff Management for HNW Families Supervision and retention Weekly rhythms without micromanagement 2 lessons · 24m Household Staff Management for HNW Families Conflict, leave, and Concierge Escalation and when to use Pukena management 2 lessons · 24m How to Hire Domestic Staff Safely Role briefs that attract the right people Define the job before you meet candidates 2 lessons · 21m How to Hire Domestic Staff Safely Interviews and paid trials Structured selection for domestic roles 2 lessons · 24m How to Hire Domestic Staff Safely Red flags and references What to notice in Nigerian hiring contexts 2 lessons · 24m How to Hire Domestic Staff Safely Offers, boundaries, DIY vs Concierge Close cleanly and choose the right path 2 lessons · 24m Staff Verification and Risk Management for Employers Risk by role Match verification depth to the job 2 lessons · 21m Staff Verification and Risk Management for Employers Reading verification outcomes Identity, address, guarantor, employment, references 2 lessons · 24m Staff Verification and Risk Management for Employers Fraud signals and gaps Inconsistencies that should pause a hire 2 lessons · 24m Staff Verification and Risk Management for Employers Ongoing risk and Pukena Verify Re-checks and when to buy Concierge Verify 2 lessons · 24m People Management for Small Business Owners Week-one onboarding for SMEs Expectations, tools, and probation 2 lessons · 21m People Management for Small Business Owners Feedback and performance Regular conversations that stick 2 lessons · 24m People Management for Small Business Owners Attendance and documentation Records that protect the business 2 lessons · 24m People Management for Small Business Owners Conflict and exits Hard conversations without chaos 2 lessons · 24m Interviewing and Selection for Non-HR Employers Why structured interviews win Stop hiring on vibes alone 2 lessons · 20m Interviewing and Selection for Non-HR Employers Questions and scorecards Competency prompts you can reuse 2 lessons · 24m Interviewing and Selection for Non-HR Employers Bias and fair comparison Reduce common decision traps 2 lessons · 24m Interviewing and Selection for Non-HR Employers References and final decisions Close the loop with evidence 2 lessons · 24m Who this is for Household principals, family offices, SME founders, office managers, and HR or admin leads who hire or manage staff in Nigeria.
Requirements · You hire, manage, or advise on staff for a home or small business· Smartphone or computer for lessons and live clinics· Willingness to apply templates in a real hiring or management contextInstructor PA
Pukena Academy Faculty
Employer Standards Lead
Pukena Academy
Learn. Get certified. Get verified. Get hired — Africa's career academy for employment and professional growth.
© 2026 PUKENA Technologies Ltd.
